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July 03, 2008

Egan: Across Formats, Many Newspapers Seeing Unprecedented Success in Growing Audience

This is one of the messages NAA has been trying to get across for the past few years, and it’s nice to hear someone else say it.

 

Acknowledging a really unpleasant June for the hundreds of newspaper employees who have been laid off while noting the online success and overall importance of newspapers, The New York Times Outpost blogger Timothy Egen wrote:

What started as layoffs and buyouts is edging toward closures and bankruptcies.

And here’s the great paradox: All of this bad news is coming at a time when the audience and reach of many newspapers has never been greater. The Internet may kill the daily newspaper as we know it, but it’s allowed some papers to increase their readership by tenfold.

Those who revel in the life-threatening trauma that newspapers are going through, saying they brought it upon themselves by being too liberal, too sensationalistic, too banal — choose your insult — miss the point. People are not deserting these complex and contradictory summaries of our collective existence. Not by any stretch.

Measured purely by number of readers in all formats, many newspapers have never been more successful.

The rest of the blog entry is here.



Posted by Beth Lawton at 8:27 AM | PermaLink | 0 comments

July 02, 2008

Leonard: Possibilities for Newspaper UGC are 'Wide Open'

As part of our recently released report on user-generated content opportunities for newspapers, NAA asked four digital media leaders to write down their thoughts on the topic. The following is an excerpt from one of those essays. The full report, including the opinion pieces, is available at www.naa.org/ugcopportunities.  
 
The following comes from Kyle Leonard, managing editor of TribLocal.com:
 
The possibilities for user-generated copy are as wide open as the editors and newspaper executives contemplating its use allow. While it must be acknowledged that there are stories, photos and reporting that only a professional can perform, it should also be recognized there are countless stories and photos out there a seasoned professional would ignore or choose not to report, but the consumer of a newspaper would find interesting and relevant to their daily lives.


The obvious, near-term use for user-generated copy for mainstream media will be to produce copy easily and at low cost that is relevant to their readers. It is important to note that user-generated copy must be treated just as any other copy in the newspaper environment, which means it may not be the staff-cutting tool accountants envision.
 
Editors still need to fact check and copy edit, and indeed need to be more diligent with copy coming from people they do not know and trust. There can be cost savings, but more importantly, by making readers part of the news gathering community there will be more feet on the ground finding significant stories as well as heart warming community features.
Read more from Kyle and learn more about how to capitalize on user-generated content on your newspapers Web site, to go www.naa.org/ugcopportunities.



Posted by Beth Lawton at 9:19 AM | PermaLink | 0 comments

June 30, 2008

NAA Webinar: Online Video Advertising -- When, Where and How to Maximize Revenue

Late last week, MediaShift blogger Mark Glaser wrote a solid piece on the state of online video advertising and ideas with promise, such as making ads useful and relevant.

 

Glaser wrote:

Local news sites also have an opportunity to sell and shoot videos in their communities to kick-start video ads. Eric Janssen, director of online for the Commercial Appeal newspaper in Memphis, ticked off the various video ad formats his site had tried: remnant ads with banner positions, sponsorships with pre-roll ads, customized content sponsorships, advertorial gift guides and content, pre-rolls, post-rolls and overlays. But what had worked the best?

The advertorial formats….

Find out why on MediaShift.

 


Want more information on online video advertising?

NAA is hosting a webinar about this subject with experts from the Interactive Advertising Bureau (IAB) and Borrell Associates. More below:

Online Video Advertising: Where, When and How to Maximize Revenue
Thursday, July 17, 3 p.m. Eastern

Online video advertising is growing and changing – that much is clear. What’s less clear for newspaper companies is how to leverage this new medium to increase revenue. According to a 2008 Borrell Associates local online revenue survey, which studied more than 3,000 local Web operations, video is the fastest growing segment of local online advertising. Many newspapers are commanding this space in their local market, but there is plenty of room to grow. This event will include the latest information from Borrell Associates on the projections for online video advertising growth. You’ll also hear about some of the best practices in newspaper online video advertising that will help you maximize revenue at your own newspaper. Online registration will be available shortly.

Speakers:
Peter Conti, Senior Vice President, Borrell Associates, Inc.
Jeremy Fain, Senior Director of Industry Initiatives & Services, Interactive Advertising Bureau (IAB)

Register here!



Posted by Beth Lawton at 1:16 PM | PermaLink | 2 comments

June 27, 2008

AP's Focus on Non-Print Content Causes Tension

Online Publishing Update for June 27, 2008

 Periodically, we publish the Online Publishing Update here on the Digital Edge Blog. The Online Publishing Update is a thrice-weekly e-mail newsletter that is delivered to members of the Newspaper Association of America’s Digital Media Federation. It contains information about the latest in digital media that may be of interest to newspaper executives. It also includes announcements on new NAA products and services.  



Posted by Beth Lawton at 8:44 AM | PermaLink | 0 comments

June 26, 2008

Newspapers and UGC: Clear Opportunities from NAA Study

Awareness a frequent stumbling block to building usage of newspaper UGC features

newspaper user-generated content opportunitiesThe blogging has been light, admittedly, the past week or two because I’ve been working on this.

 

Yes, another report from the Edge – this time on user-generated content and a few Web 2.0 tools. Clark, Martire & Bartolomeo Inc. conducted a study for the Newspaper Association of America that looked at several types of UGC through the eyes of consumers in five U.S. markets: Atlanta, Denver, Milwaukee, Norfolk, and Tampa.

 

The study looks at current UGC and Web 2.0 tool usage in those markets, and – more importantly – identifies they type of UGC of most interest to consumers and the enhancements that will have the most impact on driving usage.

 

Unfortunately, featuring these UGC and Web 2.0 tools (and the enhancements that drive usage) aren’t enough. It’s the opposite of “If you build it, they will come.”  This study found that if you build it and your site visitors don’t know about it, then they’re not going to use it.

 

With every type of UGC and with every Web 2.0 tool in this study, there was one central conclusion: Awareness of UGC features on a newspaper’s Web site has a definite, positive impact on future intent to use those features. This underscores the importance of involving the marketing department – and anyone who touches house ads, promos, photo captions, the newspaper site home page or any other bit of the site – in an awareness and outreach campaign.

 

The study is available at www.naa.org/ugcopportunities.

 

P.S.  Next week, I’ll be excerpting from the opinion pieces we asked a few media gurus to write in connection with our report on UGC. We asked these people to write a page or two about where they believe the opportunities are for newspapers with UGC.

 

P.P.S.  Tomorrow’s Online Publishing Update will be here on the Digital Edge blog.



Posted by Beth Lawton at 2:03 PM | PermaLink | 0 comments

June 24, 2008

Newspaper Video Draws Teens

New Audience Building Initiative Report on McHenryCountySports.com

The Northwest News Group’s McHenryCountySports.com has done very well connecting teenagers to the newspaper company through a subject that interests them. The local prep sports site includes articles, comprehensive statistics and a lot of unique video, and it has has grown steadily more popular since it launched in 2004. Learn more about the site in this Audience Building Initiative report (available through Growing Audience).



Before you go grocery shopping this weekend, play with this innovative online feature from washingtonpost.com.


The Washington Post and washingtonpost.com set about covering the topic of childhood obesity in new ways that would help readers not only understand the issue, but help them tackle the problem head-on. A key part of this was the Virtual Grocery Store. The site features allows people to choose among similar products at a virtual store to see how careful shopping can make a significant dent in the volume of unhealthy ingredients brought home.

Learn more about this project in the latest Snapshot from the Edge, guest written by washingtonpost.com Lifestyles Editor Stacey Palosky.



And, last but certainly not least, take a look at our new report on user-generated content opportunities fof newspapers.

Awareness and familiarity are the main stumbling blocks to growing usage of user-generated content (UGC) and Web 2.0 tools on newspaper sites. As familiarity and awareness increase – through aggressive promotion – so will Web site visitors’ contributions and usage of newspaper UGC features.

These are the conclusions of a new report from NAA outlining specific opportunities for newspaper Web sites in these areas. The report is based on detailed surveys conducted in five U.S. markets about people’s familiarity with and usage of UGC features and Web 2.0 tools. (We'll have more about the report in a blog entry soon.)

The full report is available at www.naa.org/ugcopportunities.



Posted by Beth Lawton at 10:52 AM | PermaLink | 0 comments

June 20, 2008

247WallSt.com Grades Newspaper Sites on Quality

247WallSt.com ranked and graded the top 25 newspaper Web sites on organization, multimedia and more.
 
The newspaper Web sites that got a solid A were….
 
The New York Times. The reasons: Lots of online-only features, many of its best (print) reporters and writers are also bloggers, and editors’ willingness to link to other Web sites. 247WallSt.com acknowledge the resources behind NYTimes.com were probably a factor in the quality of the site.
 
The San Francsico Chronicle. The reasons: Good navigation and “well thought out use of interactive features.”
 
The Detroit Free Press got an A-, as did the Atlanta Journal Constitution.
 
Who got an F? No one. But the Sacramento Bee got a D- for limited multimedia features and disorganization. Other low grades (D) went to the (Newark, N.J.) Star-Ledger, The Dallas Morning News and the Chicago Tribune.
 
An explanation of the grading from 247WallSt.com:
 
The sites got ratings of “A” through “F” based on:  1) strength of content, 2) ease of use and navigation, 3) use of new web technology including comments sections, message boards, and multimedia, 4) lay-out 5) presence of a strong set of current advertisers, and 6) the size of their audiences based on measurements from the Compete website visitor database for April.
The most important conclusion from this review of online newspaper sites is how uneven the quality is from property to property. Some of the smaller papers which probably have modest resources have done an extremely good job of engaging readers, using the best tools of the internet, and putting up content which adds to the experience of the subscriber to the physical newspaper. Some of these sites are likely to draw multiple visits from the same person throughout the day, the Holy Grail of online content behavior. Other sites seem to be designed to keep readers away. There is clearly not much benchmarking going on in the online part of the newspaper industry, and with the increasing risk that more newspapers will fail, not using a standardized measurement of excellence for improvement is a real shame.
The “top 25” were determined by print circulation size. National newspapers, such as USA Today and The Wall Street Journal were not eligible.
 
I can (sort-of) understand taking out the “national” newspapers, but I’m starting to think that basing the “top 25” on print circulation numbers for any online-focused grades or awards makes less and less sense. There are other options, like ABC’s audience numbers (print and online), or Scarborough.
 
In part, the rationale is that the print product is still largely the financial basis for the online product. However, a site from a small newspaper could get a huge audience if the site is innovative, relevant and engaging to a broad audience.



Posted by Beth Lawton at 10:31 AM | PermaLink | 0 comments

June 19, 2008

Behind the Winning Entries: CincyMoms.com

Weekly, now through the end of summer, I’ll be posting one of the winning Digital Edge Award entries from the 2008 awards. All the entries are available in the report “Behind the Winning Entries,” but posting them here over time may make them more digestible and spark ideas in your newsroom as different issues come up in your communities. Here’s our latest installment:

Earlier this week, The Wall Street Journal reported Gannett will be making it easier for national companies to purchase ads across all of its moms' sites.  CincyMoms.com is one of Gannett's sites geared at parents.

Most Innovative Visitor Participation (circulation 250,000 or more): CincyMoms.com – Cincinnati Enquirer
 
Entry submitted by:
James Jackson
Vice President, New Media and Product Development
The Cincinnati Enquirer
(513) 768-8000
 
Strategy: CincyMOMS.com is the most successful local moms Web site in the Gannett Company. In January 2007, we developed CincyMoms.com to provide a social networking and information portal for local mothers of children ages 17 and younger. The site is by, for and controlled by moms, who create conversations and connect with others in our local area for help, advice and social networking. The target audience, 280,400 local women ages 25-44 with kids, is a highly desirable demographic for our potential advertisers.
 
Creativity/Innovation: The key strategic innovation was to turn over control of the site to the audience, with a coordinator acting as moderator, mentor, arbiter, guide and advocatefor participating moms. Users generate almost all of the content and drive the content decision-making process. An example of such “collective control” includes a forum called “CincyMoms – the site” which is for posting suggestions, rants and raves about the site. It is the sixth most read of our 88 chat forums, drawing 132,721 views this year and generating 5,320 comments. Here we float ideas and get suggestions; their direction has played a pivotal role in the site’s success.
 
Another key strategy is collaboration with our newsroom on breaking news of interest to moms. Moms love to sound off on the latest news; the newsroom routinely embeds link to cincyMOMS discussions in Web stories, while CincyMoms runs headlines promoting discussions and linking back to the newsroom story.
 
In addition, when developing the site, we created technologies that let moms talk in our forums, from which hot topics are highlighted and promoted in “tag cloud” clusters that help moms quickly see the most popular conversations. We highlight our site coordinator’s blog and our wildly popular reader-submitted photo galleries.
 
We also developed 10 key core topics to group content and discussions, making all information easy for moms to access. CincyMoms.com users can also use their accounts to post articles, photos and events onto the Cincinnati.com network of Web sites, and these moms have posted many of the 25,289 user-submitted stories, photos and events we published on Cincinnati.com so far in 2007.
 
Adaptability: The site can be replicated by other newspapers. They must have 1) good readership and market data to define the demographic; 2) a strong editorial and advertising cooperation so both groups know how this audience can and will be sold and how the content will be highlighted; 3) online tools – message boards, tag-cloud software, blogging software and photo gallery tools – which are readily available either in the open source realm or available from vendors. The other key is a site coordinator who becomes the face, voice and advocate for Moms and their needs.
 
Impact: CincyMoms.com has been an unqualified success. Launched in January, the site has generated 12 million page views year-to-date, and now leads Gannett’s moms’ sites in traffic. The site has rapidly and rabidly developed into a diverse community of moms who feel a deep brand loyalty and a strong sense of ownership. As of October 2007, there were 17,438 conversations that comprise 169,083 posts and 9,502 registered users on CincyMoms. Moms who meet virtually on our site now meet in person weekly (with 68 such gatherings so far). Advertisers are lining up to buy sponsorships and ad positions on the site; we have acquired $344,275 in new business from 55 customers, including $169,786 from 46 new accounts.



Posted by Beth Lawton at 4:07 PM | PermaLink | 0 comments

June 16, 2008

Nielsen: Drudge Report Leads Top 30 in Sessions per Person; More Newspapers Join List

Newspaper Sites Set Record for Unique Audience

This month there was some movement in Nielsen’s top 30 Online Current Events & Global News Destinations.
 
Nielsen Online provides these numbers to the Newspaper Association of America on a monthly basis. The data shows traffic and sessions per person* to the top 30 sites in the “News” category based on May 2008 numbers. It takes into account U.S. home and work Internet usage, and it shows both unique visitors to each brand or channel and sessions per person. (For more information about the sourcing of these statistics, please visit www.netratings.com.) 
 
Although DrudgeReport.com again has the highest number of sessions per person by far (indicating, perhaps, that people return to the site multiple, separate times during the month), Yahoo! News still reigns on unique audience, followed (somewhat closely) by the MSNBC Digital Network.
 
Drudge Report also reigns in sessions per person, breaking 20. The second- and third-place rankings switched places this month, though they remain far behind Drudge Report. Daily Kos is now second in sessions per person (9.6) and Fox News Digital Network is now third (8.7 sessions per person). 
 
A rising tide lifts all boats: The average sessions per person for the month of May were higher than those in April (though individual entries may have dropped).

Note that 10 of the top 30 in this list are newspapers or newspaper companies – one more than last month! Newcomers to the newspaper list are washingtonpost.com and Hearst Newspapers Digital. MediaNews Group, which ranked 30th last month, is not on the top 30 list this month.
Newspaper Sites Set Record in Unique Audience
Newspaper Web sites attracted more than 69.4 million unique visitors (41.7 percent of all Internet users) in May, a record number. This is a big jump over last year. In May 2007, newspaper Web sites attracted 60.3 million unique visitors (37.8 active reach), according to a custom analysis provided by Nielsen Online for the Newspaper Association of America. For comparison, i
n April, newspaper Web sites attracted 64.3 million unique visitors (39.1 percent active reach).
Other stats from May (all down just slightly from last month):
  • 43.81 pages per person
  • 39:51 time per person
  • 7.91 visits per person
* Note on the following numbers: Auto-refresh features on Web sites (i.e. when a Web site page reloads automatically) does not increase the number of sessions. For more information about our sourcing guidelines, go to www.netratings.com
 
Brand or Channel Sessions per Person Unique Audience (000)
DrudgeReport.com 20.1 3,008
Daily Kos ^ 9.6 1,201
Fox News Digital Network 8.7 10,132
CNN Digital Network 7.8 33,101
AOL News 7.8 22,524
Yahoo! News 7.2 35,846
Economist.com 6.5 789
MSNBC Digital Network 6.2 35,184
Google News 5.5 11,356
Netscape 5.3 1,947
Breitbart.com 5.2 2,318
Gannett Newspapers, Newspaper Division 4.9 14,629
WorldNow 4.9 7,523
NYTimes.com 4.5 21,340
Townhall.com 4.5 1,181
Media General Newspapers 4.5 1,459
worldnetdaily.com 4.4 962
Star Tribune 4.3 2,337
IB Websites 4.2 5,943
Pittsburgh Post-Gazette 4.2 842
Milwaukee Journal Sentinel 3.9 1,359
Real Clear Politics 3.8 1,794
Newsmax.com 3.8 3,375
washingtonpost.com 3.7 9,204
Zwire 3.7 1,539
TWC News Websites ^ 3.7 1,110
USAToday.com 3.7 10,785
ksl.com 3.6 754
Hearst Newspapers Digital 3.5 7,955
Gannett Broadcasting 3.4 4,735
 
 ^ Indicates Home and Work audience duplication projections did not meet minimum sample size standards. Combined home and work audience estimates for these sites may exhibit increased variability month-to-month as a result.



Posted by Beth Lawton at 1:35 PM | PermaLink | 24 comments

June 11, 2008

Behind the Winning Entries: Knoxnews.com - School Matters

Weekly, now through the end of summer, I’ll be posting one of the winning Digital Edge Award entries from the 2008 awards. All the entries are available in the report “Behind the Winning Entries,” but posting them here over time may make them more digestible and spark ideas in your newsroom as different issues come up in your communities. Here’s our latest installment:

Most Innovative Visitor Participation (circulation 75,000 – 250,000):
Knoxnews.com: School Matters
 
Entry submitted by:
Jack Lail
Managing Editor/Multimedia
Knoxnews.com/Knoxville News Sentinel
(865) 523-3131
 
Strategy: A redrawing of school district lines early in 2007 got parents “engaged” in exactly what was going on in their children’s schools. They held their own public forum and began getting online discussions going. But to get it to the next step, they turned to Knoxville News Sentinel editor Jack McElroy for help in creating a real broad-based community dialogue in schools.
 
We set up the site, School Matters, in the form of a social network where like-minded people could meet and interact with each other and discuss topics and issues facing schools. Everymember has a personal page with a blog application. Memberscan also create and join groups and discuss issues on forums.The site also displays an RSS feed of News Sentinel stories oneducation.
 
Seven adults help moderate the site and promote discussions to the homepage, while an online editor helps with technical issues and promotion.
 
Innovation: The most innovative part of this site is its social network application. With social networking being very popular (MySpace and Facebook), we thought this would be a good utility to work with a niche audience (local parents and educators). And it worked well: since the creation of the site in early August, there have been 66,165 page views. As of October 2007, the site had 218 members, 55 groups, 129 forum topics and 102 blog posts.
 
Adaptability: This idea can be done with any newspaper at any level. We’re using a third-party vendor, Ning, and pay about $20/month for service. Ning provides the blog, forums, social networking infrastructure and some technical support. We set up the initial stylesheet and are promoting the site in print and online. Future plans include using content from the site for print.
 
Impact: We’ve heard from many readers how much they appreciate the service. In fact, a local grad student e-mailed us raving about the School Matters site. I hope I am not overreaching in my estimation, but School Matters is exceptional in that it may be the first Ning network that seeks to unite education stakeholders across a large semi-metropolitan community.
 
As mentioned, School Matters is very special and has lots of potential. I have found a variety of educational Nings, for librarians, teachers, teacher trainers, and educational technologists. My favorite is Classroom 2.0. It has grown into a wonderful, international community. But I haven’t identified one in which community members, school board officials and parents are sharing and talking as they are on School Matters.
 
With the creation of School Matters, we’ve been able to get involved in issues that our readers are concerned about and work with them for a solution. And by harnessing the wonders of technology, we’re able to get reporters, teachers, parents and school board members from Knox County on one digital platform where they can discuss the fate of our schools.
 



Posted by Beth Lawton at 9:47 AM | PermaLink | 0 comments

June 09, 2008

Google Research Shows Newspaper Advertising Drives Web Traffic, Consumer Purchasing

Research from Google shows that ads appearingin newspapers and online reinforce consumer confidence in products and services.

The research, by Clark, Martire & Bartolomeo (commissioned by Google), shows consumers often combine newspapers and Web sites to evaluate purchases. NAA previewed this research in the spring, but the full report is available for NAA members for the first time this week.

According to the study, among people who research products and services   after seeing them advertised in newspapers, two-thirds (67 percent) use the Internet to find more information. Of that group, nearly 70 percent of consumers actually make a purchase following their additional research.

Other highlights:
  • Nearly half of respondents (48 percent) said that seeing a product in the newspaper after seeing it online would make them trust the product more and be more likely to purchase. More than half of that group (52 percent) said they would be more likely to purchase the product.
  • Of the more than half of respondents who said they either purchased or researched a product after seeing a newspaper ad in the last month, 42 percentreported they purchased a product and 44 percent said they researched at least one product (with some overlap between the groups).
  • Overall, nearly 30 percent of Internet-using newspaper readers went online to research at least one product that they saw in the newspaper (on average, they researched nine).
For the full report (pdf), click here. To download or listen to a podcast about this report, go to www.naa.org/podcast.



Posted by Beth Lawton at 3:50 PM | PermaLink | 0 comments

Quotes of the Day

Sullivan on Curley, Loudoun; Thompson on the Right Questions

Some days it’s hard to choose one Quote of the Day for the Online Publishing Update when there are many that are interesting, humorous or poignant to choose from. Here are several that were up for consideration today:
 
Thompson: Asking the Right Question to Save Journalism
If what we want to ask is “How can we save serious, detailed, local investigative journalism?” then I suspect we can have a more focused and productive conversation if we actually asked that question. Ditto if the question is “How can we make sure the local school board meeting is covered?” When folks rightly say that there’s not going to be a one-size-fits-all answer to the problems plaguing journalism, it’s because we lack even a one-size-fits-all question. “How do we save The Newspaper?” certainly isn’t it.
 
 -- Snarkmarket blogger Matt Thompson in a blog post responding to the sessions at last week’s Media Reform Conference.


Sullivan: ‘Innovation at Newspapers Won’t Succeed if the Organization Doesn’t Support It’
I don’t know a lot of the background on this but it’s a bummer that so many folks are taking one critical WSJ piece as a chance to kick Rob Curley and call into question everything he and the teams he’s created have brought to the craft of online journalism, data, multimedia and social, niche and hyperlocal websites.

If people would have actually rtfa*, instead of just the first 5 paragraphs then started foaming at the mouth for their chance to attack him, they’d see in multiple places that the WSJ discusses several internal challenges at the Washington Post that put a noose around LoudounExtra.com’s ability to gain an audience, integrate more community content and become a staple in the locals’ lives.

“Mr. Curley says whenever a big story breaks involving Loudoun County, the Post typically publishes it on Washingtonpost.com without a link to LoudounExtra. That deprives LoudounExtra of potential traffic. Nor does the Washingtonpost’s own dedicated Loudoun County page send visitors directly to its online sibling.”

This type of “us” vs. “them” in newsrooms has never lead to successful projects and from a marketing standpoint, this is pure suicide.

 -- Will Sullivan in a blog post on Journerdism about LoudounExtra.com and the response to a recent Wall Street Journal article that called the project a “flop.” (*rtfa stands for "read the --- article")

Perez-Pena: Tribune Cuts May Lessen Original Reporting
Tribune executives did not address whether their new approach would mean heavier reliance on wire services like The Associated Press and Reuters. They were created specifically to allow newspapers to offer a far greater range of material, from far more places in the world, than their own staffs could possibly produce. But a newspaper dominated by wire articles would offer little that was original — and little temptation to a reader who could just as easily go to Google or Yahoo for news.

-- Richard Perez-Pena in a New York Times news analysis article on the planned cuts at Tribune Co. newspapers.



Posted by Beth Lawton at 10:36 AM | PermaLink | 0 comments

June 04, 2008

How to Train Print Reporters on Video

This Month in PRESSTIME

This month’s PRESSTIME magazine from NAA has a great piece running in conjunction with NAA’s online video guide, “Zooming In on Online Video.” The PRESSTIME article explores how to train print reporters (and photographers) to produce quality online video for your newspaper’s Web site.
 
Training is nearly as important as getting equipment if you want your reporters to shoot and edit quality online video. As Karen Burkett of The Miami Herald said in another online video article, “You don’t just have a class and give the lessons and have everyone get wide-eyed and then run away. Training is not train and run, it’s train and stay – and staying is hard.”
 
In addition to the article, you can see the outline of Gannett’s highly successful training program, provided by Anne Saul, news systems editor for Gannett Co.
 
Of course, PRESSTIME’s digital media coverage doesn’t stop there.
 
PRESSTIME Associate Editor John Heys wrote our cover story about the jumbled world of online metrics and what Web publishers (including newspaper companies) are doing to clarify traffic figures. He includes a section on online video metrics, too.
 
And A.S. Berman, another great Digital Edge and PRESSTIME writer, wrote about what newspapers can do to prevent their Web site servers from crashing during a major news event. “It’s as counterintuitive as the lottery winner plunged into misery by the sudden windfall. Newspaper Web sites do everything they can to boost their traffic and increase their reach, only to see their sites brought down when enormous breaking news events in their own backyards attract more Web visitors than the sites can handle,” he wrote.
 
On a completely separate note, the recent Snapshot from the Edge on The Hartford Courant’s iTowns is the most e-mailed article on NAA.org. Find out why.



Posted by Beth Lawton at 10:49 AM | PermaLink | 2 comments

June 02, 2008

Snapshot from the Edge: iTowns

Late on Friday, we released a new “Snapshot from the Edge” that focused on The Hartford Courant’s iTowns initiative.
The project involves community members who blog about local news and guide the discussion online. In addition, the newspaper accepts user-generated content submissions (photos, articles and more) and posts them on the Web or in the print edition of the newspaper.
 
Jeanne Leblanc, online editor for Courant.com, wrote the piece for the Digital Edge. She gives her first-hand perspective on what has worked (and what hasn’t) and provides some lessons-learned.
 
Perhaps the most important of those lessons – ones that really apply to all newspaper digital innovations – were these:
  • Creating a truly integrated Web and print product required the cooperation of virtually every department across news, advertising, marketing and information technology.
  • Traditional print journalists can adapt and thrive on the Web with the proper support and training.
Read more about iTowns here. And see more Snapshots from the Edge here.



Posted by Beth Lawton at 3:57 PM | PermaLink | 0 comments

May 29, 2008

Musings on Kelsey’s Drilling Down on Local: Marketplaces, Seattle

Newspapers Increasing Focus on Verticals, Local Search

The following is a guest posting from Peter Krasilovsky, program director for The Kelsey Group. At the Kelsey Group, we have just concluded our latest conference dedicated to the future of local advertising: Drilling Down on Local: Marketplaces. Held in Seattle April 29 through May 2, the three day extravaganza attracted 476 executives, including a larger number of newspaper executives than usual – maybe 20. It is always interesting to us that these high level conferences never get very many newspapers to attend.



Posted by Beth Lawton at 4:35 PM | PermaLink | 0 comments