Welcome to NAA's new Contact Center Web site,
the most comprehensive newspaper advertising sales primer available today. All the information here is designed to take you on a journey into the world of outbound sales. You'll find everything from general information about newspapers, to more specific information, such as how you can learn more about your newspaper, make more-effective sales calls and better manage your time. It even includes handy exercises to improve your sales skills. Whether you’re a seasoned veteran or a rookie sales professional, you'll find this manual packed with useful information.

Many of the documents located on this site are in Adobe PDF format. To obtain the Adobe PDF Reader, follow the link below. For additional assistance, email info@naa.org