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COUNTER THE 'MALAISE' by Rob
Runett During the dot-com boom, trade publications and mainstream media outlets lavished all the attention on high-flying start-ups with lots of pep but zero potential for profit. Newspapers new-media operations thrived away from the spotlight. When analysts and investors began to punish revenue-poor companies last yearin part, contributing to the current climate of retrenchmenttraditional media companies avoided the harsh criticism. Those days are gone. Acidic press scrutiny once reserved for choking e-commerce sites and Net-only publications now spotlights large media companies, which only six months ago appeared immune to the dot-bomb syndrome. Each day brings news of layoffs from the likes of New York Times Digital, CNN, NBC Internet Co., The Industry Standard publisher Standard Media International, and others. In unison, online publishing executives extol the positive characteristics of a shakeout. And theyre right: Those who prosper during this tumultuous period of the Nets evolution ultimately will be regarded as champions. Theyll operate leaner, efficient and more profitable operations, creating value for their parent companies and advertisers. Looking forward to that moment is one thing; surviving the rugged day-to-day journey, entirely different. Advertisers read the headlines that shout Media Companies Are Deathwatch Victims, Too, from industry site TechWeb, and they hear the horror stories: The Industry Standards Layoff Tracker has recorded 51,408 Net-related layoffs since December 1999. Meanwhile, local merchants, particularly those who still arent sold on World Wide Web advertising, must shake their heads and wonder if theyll get their moneys worth when so many publishers scale back. One member of NAAs New Media Federation described the phenomenon as a malaise that seems pervasive in light of an unsettled stock market and anemic revenue projections. Some worries are warranted. I am concerned that the negative Internet hype weve been hearing will cause advertisers to be more cautious in Internet spending, says Michael Romaner, director of online services for Morris Communications Corp. of Augusta, Ga. Romaner suspects advertisers will cut some types of online expenditures but continue to spend for Internet-specific services. Newspaper-affiliated sites can make money and cement relations with local businesses by offering Web-site development and other services, says Romaner, first vice president of NAAs New Media Federation Board of Directors. The cynics who monitor the industryand the chief financial officers who look for ways to cut expensesmay be surprised to know the good news. KnightRidder.com has aggressive viewer traffic and revenue goals for 2001, and [we] have every reason to believe we will meet them, writes Fred Mann, KnightRidder.com regional vice president, in an e-mail. Local advertisers recognize the power of what we bring to the table and want to be part of it. Local audiences want to be part of their local newspapers online operations, too. Daily newspaper sites attract more users than other local media outlets in 51 of 81 markets covered by The Media Audit, a syndicated media survey from International Demographics Inc. of Houston. Other studies released during the second half of last year reported similar findings (Presstime, November 2000, p. 14). Its time for new-media managers and salespeople to attack the market, regardless of their concerns about advertisers psychology. The combination of weakened competition, blockbuster internal and third-party traffic reports, and a multitude of creative bundling opportunities forms unbeatable packages. When they pierce through the bubble of negative hype, newspaper-affiliated sites will attract media attention for all the right reasons.
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